Shipping policy

At FlamingloΒ , we strive to deliver your purchases quickly and efficiently. Please review our shipping policy for important information on how we process and ship your orders.

1. Order Processing Time

1.1. Orders are processed within 3–5 business days after payment is confirmed.
1.2. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods and Delivery Times

2.1. We partner with trusted courier services to ensure timely and safe delivery.
2.2. Estimated delivery times vary by location:

  • Domestic (India): 3–7 business days

2.3. Delivery times are estimates and may vary due to unforeseen circumstances such as weather, logistical delays, or other factors beyond our control.

3. Shipping Charges

3.1. We offer free shipping on all orders above β‚Ή499.
3.2. For orders below β‚Ή499, standard shipping rates may apply and will be displayed at checkout.

4. Tracking Your Order

4.1. Once your order has been shipped, you will receive a confirmation email containing your tracking details.
4.2. Use the provided tracking number to monitor your order's status through the courier’s website or app.

5. Address Accuracy

5.1. Please ensure that your shipping address is accurate and complete at the time of order placement.
5.2. Flaminglo is not responsible for delays or failed deliveries due to incorrect or incomplete address details provided by the customer.

6. Lost or Damaged Shipments

6.1. In the rare case your order is lost or arrives damaged, please contact us at hey@flaminglo.com within 2 days of delivery.
6.2. We will work with the courier to resolve the issue and may offer a replacement item or store credit, as applicable.

7. Customs and Import Duties (For International Orders)

7.1. If applicable, customers are responsible for any customs duties, taxes, or fees imposed by their country’s authorities.
7.2. Flaminglo is not responsible for delays caused by customs clearance procedures.

8. Changes to the Shipping Policy

We reserve the right to modify or update this shipping policy at any time. All changes will take effect upon being posted on our website.

9. Contact Us

If you have any questions or concerns about your order or shipping, please reach out to us at:
πŸ“§ hey@flaminglo.com